Dotshule down

Incident Report for dotShule

Resolved

This incident has been resolved.

Posted Nov 08, 2020 - 12:07 EAT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 07, 2020 - 21:58 EAT

Identified

Some of the servers are down due to a technical problem in the datacenter. NITA-U is working to resolve it.

Posted Nov 07, 2020 - 21:05 EAT

Investigating

We are currently investigating this issue.

Posted Nov 07, 2020 - 21:01 EAT

This incident affected: dotShule platform, dotPay - epayment service, SMS notification service, and EMAIL notification service.